Why am I unable to to select the date that I want with the date picker?
You can make a booking between 24 hours and 1 year from now. If you need to make a booking for today or tomorrow then please call us on (ENG) +34 603 52 34 60 or (ESP) +34 631 88 92 72.
Where do we deliver?
We deliver anywhere on island of Ibiza. We can also deliver rental equipment to the islands of Formentera or Tagomago, but in both these cases there will be extra delivery fees. Please call (ENG) +34 603 52 34 60 or (ESP) +34 631 88 92 72 for more details.
What are your hours for delivery and collection?
Our business hours are from 9am until 8pm. If you require delivery outside these times then this may be possible with prior notice, and there will be an extra charge. Please call (ENG) +34 603 52 34 60 or (ESP) +34 631 88 92 72 for more details.
Can we make a reservation although we do not have our address in Ibiza yet?
Yes that is no problem. Only properties in the towns of Ibiza have addresses so it is perfectly normal not to have an address if you are staying in a villa in the countryside. Just share your location with us via WhatsApp when you have arrived and are ready for delivery and we will be over with your order without delay.
Can we collect the equipment?
We operate from a warehouse that is full of valuable equipment and keep its location secret for obvious reasons, so unfortunately we cannot offer a collection service. However, delivery, audio setup and collection are included free of charge for audio rentals over 250€.
Is it OK to use the speakers outside?
It is fine to use the speakers outside however they should be undercover. Not only will they sound better if they are undercover or near a wall but if they are outside and unprotected they can overheat in the sun and cut out, or get wet from rain or overnight dew. The Hirer is responsible if a speaker is damaged by water.
What is the law regarding complaints from the neighbours?
Everyone is allowed to play music outside in a considerate manner. If your neighbour can hear music after midnight, they can complain to the police, who will attend the location and make a formal warning. If that warning is ignored, they can return and impose a fine of several thousand euros. If Serious Sound’s equipment in confiscated, the Hirer will be responsible for any fines that need to be paid for the recovery of the equipment.